“If only the rest of the country could deliver the kind of high-quality, low-cost medical care that such organizations as the Mayo Clinic and Intermountain Healthcare provide, America’s health-care problems would be solved.”
— The Wall Street Journal

Intermountain Healthcare is a Utah-based, nonprofit health system of 23 hospitals and 32,000 employees .

During the thick of the nationwide healthcare reform debate, the New York Times Magazine published an article featuring Intermountain Healthcare’s evidence-based medicine as a model for America’s healthcare system.

And a Health Blog article by the Wall Street Journal notes that IHC is part of a first-of-its-kind nationwide collaboration dedicated to improving clinical quality while reducing costs in ways that can be implemented on a broad scale.

In the following video interview, IHC Operations Officer, Cliff Park, discusses how the “Make Yourself Indispensable by Monday” Workshop has been used to affect their culture, and help IHC to innovate in ways that improve service and cut costs.

Here are some of the clients By Monday, Inc. consultants have worked with:

  • Acer
  • Adelphia
  • Advanta Bank Corp
  • Altiris (now a division of Symantec)
  • ArtStamps
  • ATT
  • Australian Department of Defense
  • Avocent
  • Bearing Point
  • Bee Line Long Distance, Inc.
  • Bethlehem Steel
  • Intermountain Healthcare (IHC)
  • Caterpillar
  • Celio Corp
  • Chase Manhattan Bank (now JP Morgan Chase)
  • Cobalt Networks (Sun)
  • Compaq Computer Corp.
  • Dell
  • Disney
  • Feature Films for Families
  • Fleetwood
  • Ford Motor Company
  • Freddie Mac
  • General Datacom Corporation
  • General Motors
  • GoodWorks Insurance
  • Goodyear
  • Hancock Fabric
  • Harley Davidson
  • IKON
  • Intel
  • Interbank FX
  • Intermountain Healthcare
  • Iomega Corporation
  • Investools, Inc
  • LANDesk
  • Lennox
  • Lenovo
  • Lexmark
  • Lockheed Martin
  • Maxtor
  • Mazda
  • MediConnect Global
  • Morgan & Banks Limited
  • Moss Adams, LLP
  • North Limited
  • Novell, Inc.
  • OfficeMax
  • ON Technology
  • Pan Pacific Hotels
  • Plantronics
  • PricewaterhouseCoopers, LLP
  • ProPay
  • Q Comm International, Inc.
  • Raytheon
  • Roto Router
  • Seagate
  • Sendside
  • Shell Oil Co
  • Silex Technology
  • Sony
  • Stewart Enterprises
  • Sumitomo Bank
  • Sun Trust
  • Tanner LC
  • Taylor’d Systems
  • Travelers
  • TruVision
  • United States Marine Corp
  • WFS Financial
  • Wisan, Smith, Racker & Prescott, LLP